Introducing the new participant portal

At Navia, we take our participant feedback to heart and use that feedback to help us provide participants with easy-to-use technology to create the best benefit experience possible.  Over the years we’ve developed tools like the MyNavia Mobile App and FlexConnect to streamline your benefit experience. 

Last Fall, we completed our company rebranding and with it, a brand new website.  If you were a participant through that process, you may have noticed that the logged in portions of our website hadn’t changed much. We’re excited to announce that we’ve released an all new participant portal! 

The new participant portal is completely redesigned to create a much more intuitive platform that is compatible with your computer, tablet, and mobile phone.  Once logged in, your home page will display a snapshot of your benefit information including balances and important plan dates. The home page also features a My Tools section allowing you to quickly access and manage all of your plan info and features.

Beyond the overall design changes, there are handful of new features including drag and drop attachment uploading, the availability of recurring claims for certain HRA and Health Care FSA expenses, and a streamlined claim submission experience. We’ll also be adding a few more bells and whistles in the future.

We hope you enjoy the all new portal and we’re excited to introduce another tool to simplify your benefit experience!


-The Navia Team