Benefits Administration
Technology with a Human Touch
Less Admin, More Human Connection
In the world of benefits, your team is often caught between complex administrative tasks and the need to support your employees. Mid-market employers can feel underserved by larger vendors, left with rigid solutions and long waits for support. You need a partner who is consultative, nimble, and responsive. You need a partner who removes administrative burdens, so you can focus on what matters most: your people.
Navia’s Benefits Administration solution combines a cutting-edge technology platform with a deep commitment to service. We deliver a fast and easy experience for both you and your employees, streamlining everything from enrollment to year-round engagement. With Navia, you get a single website, one dedicated service team, and a truly integrated user experience.
Get a QuoteMore Than a Platform, A Partnership
We believe that the right partner does more than just provide software. We actively work to make your job easier. Forget being just another number in a queue. Our team is here to provide solutions, share best practices, and collaborate with you to achieve your goals.
Solutions That Grow With You
Whether you have a thousand employees or ten thousand, your organization has unique needs. Cookie-cutter solutions don’t work. Our platform is built for scalability and flexibility, adapting to your specific requirements across any industry. We don’t just offer a service; we build a solution that fits you perfectly.
This adaptability extends to major organizational changes. Our team expertly manages the complexities of acquisitions and divestitures, ensuring a smooth transition for your benefits administration every time.
Unwavering Compliance, Complete Peace of Mind
Staying compliant with ever-changing federal and local regulations is one of the biggest challenges for HR professionals. With Navia, you can be confident that your benefits administration is in full compliance, freeing you from a significant administrative burden. We help you navigate this complex landscape with confidence.
An Experience Your Employees Will Love
A benefits package is only as good as the employee’s ability to use it. We empower your team with intuitive, user-friendly tools that drive engagement and satisfaction.
When your employees feel supported and confident in their benefits, their overall satisfaction and loyalty increase. For example, employers who provide clear communication about benefits see twice the loyalty from their employees.
Simplified Enrollment
Our mobile app offers full enrollment capabilities, allowing employees to enroll or make changes right from their phones.
Smart Decision Support
A recommendation engine and side-by-side plan comparisons guide employees to the best choices for their needs.
24/7 Personal Assistance
Our virtual chat assistant acts as a personal benefits guide. Available 24/7 in multiple languages, she successfully resolves 87% of chats, providing instant support for your employees.
