Navia Alerts (SMS) Terms and Conditions

These Terms and Conditions (the “Terms”) govern your use of Navia Benefit Solutions’ (“Navia”) mobile SMS services. By accessing, viewing, downloading or otherwise using mobile SMS, you agree to these Terms and intend these Terms to be the legal equivalent of a signed written contract to which you are legally bound.

If you do not agree with these Terms do not use our mobile SMS services.

Effective Date: 2/7/2023


Receive important messages from Navia Benefits Solutions regarding open enrollment, benefit offerings and education, employer program renewals, and general information about our products and services.  Opt-in by texting NAVIA to 52074. Message frequency Varies.  Message and data rates may apply.

By opting in to this service, you consent to receive mobile text alerts using an automatic telephone dialing system. Consent to receive marketing text messages is not required as a condition of purchasing any goods or services.

By signing up, you are confirming you are over the age of 13.

STOP Information

Text STOP to 52074 to stop receiving Navia Alerts (you will receive a confirmation text).

HELP Information

For additional information, text HELP to 52074 or contact us at or 800-669-3539.

Supported carriers are: 

AT&T, Sprint, T-Mobile®, Verizon Wireless, Boost, Cricket, MetroPCS, U.S. Cellular, Virgin Mobile, Google Voice, ACS Wireless, Advantage Cellular (DTC Wireless), Appalachian Wireless, Atlantic Tele-Network International (ATN), Bandwidth, Bluegrass Cellular, Buffalo Wireless, CableVision, Carolina West Wireless, Cellcom, Copper Valley, C-Spire Wireless (formerly Cellsouth), Cellular One of East Central Illinois, Chariton Valley Cellular, Cross (dba Sprocket), Duet IP, Element Mobile, EpicTouch, GCI Communications, Golden State, Hawkeye (Chat Mobility), Hawkeye (NW Missouri Cellular), i Wireless (IOWA Wireless), Illinois Valley Cellular, Immix (Keystone Wireless / PC Management), Inland Cellular, Mobi PCS (Coral Wireless LLC), Mosaic, MTA Communications, MTPCS / Cellular One (Cellone Nation), Nex-Tech Wireless, Panhandle Telecommunications, Peoples Wireless, Pine Belt Wireless, Pine Cellular, Pioneer, Plateau, Revol Wireless, RINA, SI Wireless/Mobile Nation, SouthernLinc, SRT Wireless, Thumb Cellular, Union Wireless, United, Viaero Wireless, West Central Wireless, Leaco, Nemont/Sagebrush. T-Mobile is not liable for delayed or undelivered messages.


We take your privacy seriously. Please visit to review our privacy policy.