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As a cutting-edge research center, we retain our talent by offering the best benefits through the best benefit partners we can find. Navia has been our FSA vendor of choice because of their dedication to service excellence. They are always looking for new ways to improve their services, implement new technologies and bring value to our employee’s experience. It’s nice having a benefits partner that shows this type of dedication.
Client Since 1996
For over 10 years with various employers throughout my career in HR, I’ve worked with Navia Benefit Solutions, formerly Flex-Plan Services; they are a rarity. They work to develop new technologies and services without sacrificing customer service. I’ve trusted them over the years and they constantly deliver for our employees with great service and dedication to excellence.
Client since 2010
I have worked with Navia for almost five years now. We previously had a couple of vendors that were not responsive, unreliable, and poor communicators. I don’t need to worry about any of that with Navia. I can depend on them to provide the service we require for my team and especially our employees. Regardless of the request, they are willing and able to help us come up with a solution. If all of my vendors were like Navia, my job would be a lot easier.
Client Since 2010
Navia is one of our most trusted vendors for FSA, HRA and Commuter administration. They’ve always been at the forefront of their industry and provide a superior level of service and compliance knowledge. They have a proven track record of working with our clients to find creative solutions for their benefit needs and providing the highest levels of customer service.
Client since 2007
We’ve partnered with Navia to provide a variety of benefit solutions for our clients for almost 20 years. Their investment in technology, new benefit solutions, and compliance constantly puts them ahead of the curve and they are our preferred vendor of choice. Our clients want more than just a vendor who can administer their benefits for a few years, they want a long-lasting partnership and Navia delivers. Their management and service support team are a pleasure to work with. They are responsive and always try to put our client’s needs first. We highly recommend them.
Client Since 2005
Our first experience with Navia was on a client who was experiencing service issues with their current TPA. Navia stepped in and excelled in every aspect of administration. Their service and sales staff support our clients and our benefit service teams. That was in 2007 and we now use them as a preferred partner for many of our clients as well as our own benefit plans. Their dedication to service is impressive.
Client Since 2013
Navia Benefit Solutions has been our go-to resource for expert administration on FSAs and HRAs for years. Their processing, use of technology, and customer service are all first rate and their people are fantastic resources whenever we have regulatory questions. At a time when employee benefits present so many challenges, Navia makes this part of the benefits equation very easy. I don’t hesitate in recommending them to my clients.
Client Since 2005
Navia has good technology, which is a requirement to run an administration business. They continually invest in that technology to stay ahead of the curve and meet the dynamic needs of the heavily regulated insurance industry. Most important to our office is the prompt and accurate answers we get when there are questions. Our clients experience it regularly and it makes our job easier knowing we work with a quality administrator and partner. They are our preferred business partner of choice for our clients.