questions? we’re here to help!
select an option that suits you best.

FSA/Commuter participants

Hours: Mon – Fri, 5am – 5pm PST, closed on holidays*

Phone: 425-452-3500 Toll-Free: 1-800-669-3539

Email: Questions – customerservice@naviabenefits.com
Claim Submissions – claims@naviabenefits.com

Navia Benefit Solutions
PO Box 53250
Bellevue WA 98015

HRA participants

Hours: Mon – Fri, 5am – 5pm PST, closed on holidays*

Phone: 425-452-3421 Toll-Free: 1-866-897-1996

Email: Claims and Questions – 105@naviabenefits.com

Navia Benefit Solutions
PO Box 53250
Bellevue WA 98015

HSA participants

Hours: Mon – Fri, 5am – 5pm PST, closed on holidays*

Phone: 425-217-0927 Toll-Free: 1-866-987-0031

Email: hsa@naviabenefits.com

COBRA/Direct Bill Participants

Hours: Mon – Fri, 7am – 5pm PST, Closed on holidays

Phone: 425-452-3490 Toll-Free: 1-877-920-9675

Email: cobra@naviabenefits.com

Send your COBRA election form & payments to:

Navia Benefit Solutions
PO Box 3961
Seattle, WA 98124-3961

Observed Holidays

2021

New Year’s Day, Friday, December 31
Martin Luther King Day, Monday, Jan 18
Presidents’ Day, Monday, Feb 15
Memorial Day, Monday, May 31
Independence Day (observed), Monday, Jul 5
Labor Day, Monday, Sep 6
Columbus Day, Monday, Oct 11
Veterans Day, Thursday, Nov 11
Thanksgiving Day, Thursday, Nov 25
Day After Thanksgiving Day, Friday, Nov 26
Christmas Eve, Friday, Dec 24
Christmas Day, Saturday, Dec 25

Employer Services

Hours: Mon-Fri, 7am – 5pm PST, closed on holidays*

Phone: 425-452-3488 Toll-Free: 1-866-831-6138

Email: employerservices@naviabenefits.com

Mailing Address

Navia Benefit Solutions
PO Box 53250
Bellevue WA 98015

COBRA/Direct Bill

Hours: Mon – Fri, 7am – 5pm PST, Closed on holidays

Phone: 425-452-3491 Toll-Free: 1-866-831-6221

Email: cobraclient@naviabenefits.com

Observed Holidays

2021

New Year’s Day, Friday, December 31
Martin Luther King Day, Monday, Jan 18
Presidents’ Day, Monday, Feb 15
Memorial Day, Monday, May 31
Independence Day (observed), Monday, Jul 5
Labor Day, Monday, Sep 6
Columbus Day, Monday, Oct 11
Veterans Day, Thursday, Nov 11
Thanksgiving Day, Thursday, Nov 25
Day After Thanksgiving Day, Friday, Nov 26
Christmas Eve, Friday, Dec 24
Christmas Day, Saturday, Dec 25

Sales

Hours: Mon-Fri, 8am – 5pm PST, closed on holidays*

Phone: 425-452-3498 Toll-Free: 1-866-831-6133

Email: sales@naviabenefits.com

Mailing Address

Navia Benefit Solutions
PO Box 53250
Bellevue WA 98015

Observed Holidays

2021

New Year’s Day, Friday, December 31
Martin Luther King Day, Monday, Jan 18
Presidents’ Day, Monday, Feb 15
Memorial Day, Monday, May 31
Independence Day (observed), Monday, Jul 5
Labor Day, Monday, Sep 6
Columbus Day, Monday, Oct 11
Veterans Day, Thursday, Nov 11
Thanksgiving Day, Thursday, Nov 25
Day After Thanksgiving Day, Friday, Nov 26
Christmas Eve, Friday, Dec 24
Christmas Day, Saturday, Dec 25