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FSA/Commuter participants

Hours: Mon – Fri, 5am – 5pm PST, closed on holidays*
Phone: 425-452-3500 Toll-Free: 1-800-669-3539
Email: Questions – customerservice@naviabenefits.com
Claim Submissions – claims@naviabenefits.com
Navia Benefit Solutions
PO Box 53250
Bellevue WA 98015

HRA participants

Hours: Mon – Fri, 5am – 5pm PST, closed on holidays*
Phone: 425-452-3421 Toll-Free: 1-866-897-1996
Email: Claims and Questions – 105@naviabenefits.com
Navia Benefit Solutions
PO Box 53250
Bellevue WA 98015

HSA participants

Hours: Mon – Fri, 5am – 5pm PST, closed on holidays*
Phone: 425-217-0927 Toll-Free: 1-866-987-0031

COBRA/Direct Bill Participants

Hours: Mon – Fri, 7am – 5pm PST, Closed on holidays
Phone: 425-452-3490 Toll-Free: 1-877-920-9675

Send your COBRA election form & payments to:

Navia Benefit Solutions
PO Box 3961
Seattle, WA 98124-3961

Scheduled Plan participants

(plans with ASi ID card, a self-funded dental, vision, or MEC plan with ASi)

Hours: Mon – Fri, 8am – 5pm PST, closed on holidays*
Phone: 559-256-1320 Toll-Free: 1-866-777-1320
Email: Claim and Questions – spsclaims@naviabenefits.com
Navia Benefit Solutions
PO Box 5809
Fresno, CA 93755-5809

San Francisco HRA (HCSO) Participants

Hours: Mon – Fri, 8am – 5pm PST, closed on holidays*
Phone: 559-256-1320 Toll-Free: 1-866-777-1320
Email: Questions and Claim Submissions – SFClaims@naviabenefits.com
Navia Benefit Solutions
PO Box 5809
Fresno, CA 93755-5809

Observed Holidays

2021

New Year’s Day, Friday, January 1
Martin Luther King Day, Monday, Jan 18
Presidents’ Day, Monday, Feb 15
Memorial Day, Monday, May 31
Independence Day (observed), Monday, Jul 5
Labor Day, Monday, Sep 6
Columbus Day, Monday, Oct 11
Veterans Day, Thursday, Nov 11
Thanksgiving Day, Thursday, Nov 25
Day After Thanksgiving Day, Friday, Nov 26
Christmas Eve, Friday, Dec 24
Christmas Day (observed), Monday, Dec 27
New Year’s Eve, Friday, December 31

Employer Services

Hours: Mon-Fri, 7am – 5pm PST, closed on holidays*
Phone: 425-452-3488 Toll-Free: 1-866-831-6138

Mailing Address

Navia Benefit Solutions
PO Box 53250
Bellevue WA 98015

COBRA/Direct Bill

Hours: Mon – Fri, 7am – 5pm PST, Closed on holidays
Phone: 425-452-3491 Toll-Free: 1-866-831-6221

Scheduled Plans

Hours: Mon-Fri, 8am – 5pm PST, closed on holidays*
Phone: 559-256-1320 Toll-Free: 1-866-777-1320

San Francisco HRA (HCSO) Employers

Hours: Mon – Fri, 8am – 5pm PST, closed on holidays*
Phone: 559-256-1320 Toll-Free: 1-866-777-1320
Email: Questions and Quarterly File Submissions – SFHSCO@naviabenefits.com
Navia Benefit Solutions
PO Box 5809
Fresno, CA 93755-5809

Observed Holidays

2021

New Year’s Day, Friday, January 1
Martin Luther King Day, Monday, Jan 18
Presidents’ Day, Monday, Feb 15
Memorial Day, Monday, May 31
Independence Day (observed), Monday, Jul 5
Labor Day, Monday, Sep 6
Columbus Day, Monday, Oct 11
Veterans Day, Thursday, Nov 11
Thanksgiving Day, Thursday, Nov 25
Day After Thanksgiving Day, Friday, Nov 26
Christmas Eve, Friday, Dec 24
Christmas Day (observed), Monday, Dec 27
New Year’s Eve, Friday, December 31

Sales

Hours: Mon-Fri, 8am – 5pm PST, closed on holidays*
Phone: 425-452-3498 Toll-Free: 1-866-831-6133

Mailing Address

Navia Benefit Solutions
PO Box 53250
Bellevue WA 98015

Observed Holidays

2021

New Year’s Day, Friday, January 1
Martin Luther King Day, Monday, Jan 18
Presidents’ Day, Monday, Feb 15
Memorial Day, Monday, May 31
Independence Day (observed), Monday, Jul 5
Labor Day, Monday, Sep 6
Columbus Day, Monday, Oct 11
Veterans Day, Thursday, Nov 11
Thanksgiving Day, Thursday, Nov 25
Day After Thanksgiving Day, Friday, Nov 26
Christmas Eve, Friday, Dec 24
Christmas Day (observed), Monday, Dec 27
New Year’s Eve, Friday, December 31